It's worth reading these terms and conditions before opening and using an account on F11. We've done our best to keep everything in plain, straightforward language — no fine print, no hidden clauses.
Check out this quick summary before reading the full details below
You must be at least 18 years old to register on F11. Your account must be opened with your real name, phone number, and accurate details. Accounts created with false information will be closed and any balance may be forfeited.
Deposits and withdrawals are supported via bKash, Nagad, Rocket, and USDT. Winnings are paid out within a maximum of 5–24 hours. Identity verification must be completed on your account before withdrawals can be processed.
Each bonus comes with its own wagering requirement. Bonus funds cannot be withdrawn directly — they only become withdrawable after you have placed the required amount in bets. F11 always communicates these terms clearly.
Keeping your password confidential is your responsibility. Sharing or transferring your account to another person is strictly prohibited. If you notice any suspicious activity, contact F11 Support immediately.
Opening multiple accounts, abusing bonuses, match-fixing, or any form of fraud is strictly prohibited. If such activity is confirmed, the account will be suspended and all balances forfeited.
F11 believes in responsible betting. Users can set their own deposit limits, betting limits, and self-exclusion options. F11's goal is to keep betting enjoyable — not a burden.
By using F11 (f11.express), you automatically agree to these terms and conditions. Please read this page carefully before registering. F11 reserves the right to update these terms at any time, though users will be notified in advance of any significant changes.
F11 is an internationally licensed betting and gaming platform built specifically for users in Bangladesh. Complying with Bangladeshi law and ensuring user protection are F11's primary responsibilities.
Important: These terms apply to all services on F11 — Sports Betting, Live Casino, virtual games, and any bonus or promotional offers. Where a specific section has its own rules, those will be clearly stated within that section.
Each person may only register one account on F11. If multiple accounts are found to belong to the same individual, all accounts will be suspended immediately upon detection and all balances may be forfeited.
You must provide your real name, an active phone number, and your correct date of birth when registering. F11 may request a copy of your National ID or passport for identity verification at any time. Large withdrawals may be put on hold until verification is completed.
Your account password and login credentials are strictly confidential. Sharing access to your account with anyone else is prohibited. If bets are placed by logging into another person's account, both accounts may be closed.
Once a bet placed on F11 is confirmed, it cannot be cancelled — except in certain specific circumstances. Wins and losses are determined based on the odds and market shown on your bet slip. F11's settlement team calculates winnings according to match results and credits them to your account.
Pre-match betting allows you to place bets up until the match begins. Live betting lets you bet while the match is in progress, though odds change continuously. F11 reserves the right to temporarily suspend live markets for technical reasons.
Cashout rules: Where a cashout option is available, it can be used to settle a bet before the match ends. The value displayed at the time of cashout is final — the amount cannot be changed afterward.
F11 may void a bet and refund the stake in the following circumstances:
| Bet Type | Minimum bet | Maximum Payout | Live Bet |
|---|---|---|---|
| Single Bet | ৳100 | Market-Specific | Supported |
| Accumulator | ৳100 | Market-Specific | Supported |
| System Bet | ৳200 | Market-Specific | Limited |
| Cash Out Bet | ৳100 | At cashout value | Supported |
Deposits and withdrawals on F11 are processed through Bangladesh's most widely used mobile banking services. bKash, Nagad, Rocket, and USDT are all supported. Deposits are typically credited to your account instantly.
Identity verification must be completed on your account before you can make a withdrawal. Your first withdrawal may take slightly longer due to the verification process, but once verified, subsequent withdrawals are processed faster.
Important withdrawal conditions: The account used for deposits and the account used for withdrawals must be the same. If you deposit via bKash, your withdrawal must also go to bKash. Withdrawals to third-party accounts are not permitted.
F11's various bonuses and promotional offers are designed to give users extra value. Each bonus comes with specific terms that you should read before claiming. F11 always presents these terms clearly in plain English.
The welcome bonus is available to new members one time only. The bonus is either added automatically with your first deposit or can be claimed using a specific bonus code. Your bonus balance is displayed separately and will only convert to your real balance once the required wagering amount has been completed.
Bonus abuse and claiming bonuses through multiple accounts are strictly prohibited. F11 has the ability to detect such activity, and any bonuses or winnings associated with it will be voided upon detection.
F11 uses industry-leading technology to protect users' personal data and funds. All data transmissions are secured with 256-bit SSL encryption. Users' personal information is never sold to third parties.
Information collected on F11 is used solely for account management, identity verification, payment processing, and service improvement. It is also used to analyze user behavior in support of responsible betting practices.
F11 reserves the right to suspend or close any account at any time if a user is found to be in breach of these terms. Minor violations will generally result in a warning first; serious violations may lead to immediate account closure.
Users may also request account closure at any time. In such cases, any valid account balance will be returned, but bonus balances will be forfeited.
Terms and conditions amendment policy: F11 reserves the right to amend these terms and conditions. For significant changes, users will be notified at least 7 days in advance via email or SMS. If you do not agree with the updated terms, you have the right to close your account.
If you have any questions about these terms and conditions, please contact F11's customer support: support@f11.express. Our Bangla-speaking team is available 24/7 to help.
Frequently asked questions about account security and payment methods
F11's terms are transparent and straightforward — no hidden fees, no vague rules. Register for free and enjoy betting with confidence.